Customers we work with

 

Walgreen Boots Alliance            BMC                         Three

            EDF                            Computacenter               Ericsson

         VocaLink                             Three                          BT

  Skat Inland Revenue            HM Treasury       GlaxoSmithKline

   Leo Pharma Denmark            Xchanging                  NNIT

        Nova Nordisk                  Volvo Sweden                TFL

EDF Energy         United Utilities Water    BBC      Leo Pharma

About CCL...

At CCL we provide professional services that are associated to the IT Service Management. 

We provide bespoke packages and support on all IT Service Management at business and technology levels to help you improve service offerings as well as reducing costs. 

By learning what you want we determine what you need. We take the initiative and offer you the key to minimize the impact on business operations, thus ensuring that the best possible levels of services, quality and availability are maintained though out.

Using our range of experience and years of practice to find your business solutions, we make sure to provide the innovation to support your business for the future.

Incident Management              Service Desk Analyst           Problem Management              Service Request Management

Knowledge Management                     CMDB (Configuration Management)                         Service Level Management    

Change Management                   Asset Management                   Reporting                    Web Service, REST API

SSO Integrations        Remedy Workflow Development           Service Strategy       Service Design    Service Transition          

Cloud Solution               Service Operations             Continual Service Improvement        Cognitive  Service Management

                                                                                Chatbot (Virtual Agent)